Term and Conditions

Welcome to Brightroom Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and making a purchase, you accept these terms in full.

1. About Brightroom Shop

Brightroom Shop is an online retailer specializing in quality, affordable organization products for your home, kitchen, and workspace. Our mission is to help customers create organized, efficient living and working environments.

Company Information:

• Business Name: Brightroom Shop
• Website: cheaphomegoodsus.com
• Address: 2914 Friendship Lane, San Jose, CA 95113, United States
• Customer Service Email: [email protected]

2. User Responsibilities

2.1 Account Registration (if applicable)

When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission
• Make false or fraudulent orders

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, we cannot guarantee that product descriptions, colors, or other content are completely accurate, complete, reliable, current, or error-free.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or offer a suitable alternative.

3.3 Geographic Restrictions

We currently ship to most regions worldwide, excluding certain Asian countries and remote areas. By placing an order, you confirm that your shipping address is within our service area.

4. Ordering and Payment

4.1 Order Process

When you place an order, you will receive an order confirmation email. This email constitutes our acceptance of your order and forms a contract between you and Brightroom Shop.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

5. Shipping and Delivery

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: Via DHL or FedEx, delivered within 10-15 business days after shipping. Flat rate of $12.95 USD.
• Free Shipping: Via EMS, delivered within 15-25 business days after shipping. Available for orders over $50 USD.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. You may return most unused items in their original condition within 15 days of delivery for a refund or exchange.

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

• Personalized or custom-made products
• Opened food storage containers
• Used cleaning supplies

6.3 Return Process

To initiate a return:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Wait for return authorization and instructions
3. Ship the item to our return center at your expense (unless the return is due to our error)

6.4 Refunds

Refunds will be processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method within 5-10 business days.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Brightroom Shop and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

8. Limitation of Liability

Brightroom Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Brightroom Shop
2914 Friendship Lane
San Jose, CA 95113
United States
Email: [email protected]